Navigation: Home > Overview > Viewing, deleting and archiving messages
To view a message:
Click on the link in the Subject column.
Once you have opened a message, you will see the following five buttons in the upper right hand corner:
These buttons enable you to:
Reply: Reply to the message you have opened.
Reply to All: Reply to the sender and all the recipients of the message (patients don't have this option).
Forward: Forward the message to another user.
Delete: Delete the selected message. Deleted messages move to the Deleted folder.
Archive: Archive the message you have opened.
The Reply, Reply to All, and Forwarding features are covered in the Creating and Sending Messages section.
To delete a message:
Select the Delete button on the message you have opened. A pop-up window will ask you if you want to delete the selected message. The message will be placed in the Deleted folder.
To archive a message:
Select the Archive button on the message you have opened. The message will be placed in the Archived folder.