Creating and sending messages


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Creating and sending a message

Fields and buttons on the New Message screen

Replying to a message

Forwarding a message

The process for creating and sending messages should be familiar to anyone who has used Microsoft® Outlook® or a similar messaging application. You select to whom you want to send the message, type the message, and select other options such as patient, message type, and priority. You can also request a return receipt.

To create and send a message:

  1. Click the New Message link in the message area. The Messages screen appears.

  2. Fill in the fields on this screen (refer to the next section).

  3. When you finish, click the Send button.

Fields and buttons on the New Message screen

Fields and buttons

Description

To

You can also click the To button to open the Select Destination screen. This screen allows you to select an operator, operator group, or patient to send your message to.

Cc

You can use the Cc line to send a copy of the message to a recipient.

You can also click the Cc button to open the Select Destination screen. This screen allows you to select an operator, operator group, or patient to send your message to.

Bcc

You can use the Bcc line to send a copy of the message to a recipient without the other message recipients knowing that the person received the message. Your system administrator must customize the messaging system to include this field.

You can also click the Bcc button to open the Select Destination screen. This screen allows you to select an operator, operator group, or patient to Bcc your message to.

Note: This option is not available for messaging for Patients or for Consultants.

Type

Select a message type from the drop-down list. Many types correspond to a tab on the patient chart (for example, HM or Lab).

Priority

Select a message priority from the drop-down list. 0 is the lowest priority, 9 is the highest priority.

Date to activate

If you want to delay sending the message, select (or type) an activation date. When an activation date later than the current date is selected, the message is stored in the Pending folder until the activation date. The recipients (in the To, Cc, and Bcc fields) will not receive the message until the activation date.

Patient

If the message relates to a patient, type the patient's ID in this field. You can also click the Patient button and use the Lookup screen to select the appropriate patient.

Subject

Type a brief summary of the message.

Text formatting toolbar

This toolbar provides standard text formatting tools.

Toolbar Option

Description

Select the style that you want to use in the message. Your system administrator can use settings in the ppart.ini file to define which styles are available in the list.

Select the font that you want to use in the message. Your system administrator can use settings in the ppart.ini file to define which fonts are available in the list.

Select the font size. Your system administrator can use settings in the ppart.ini file to define which font sizes are available in the list.

Indicate whether you want text in the message to be bolded (B), italicized (I), or underlined (I).

Indicate whether the text should be aligned with the left margin, centered, aligned with the right margin, or justified (text lines up with both the left and right margins)

Select to add a horizontal bar to the text field.

Indicate whether text should be numbered or bulleted.

Indicate whether text should be indented five spaces toward the right margin, or moved five spaces toward the left margin.

Indicate the color of the text.

Indicate a background color for your message.

Insert a link in your message.

Insert an image in your message.

Insert a table into your message. Specify the number of rows, columns, table width, border thickness and cell padding.

Select to spell check your message.

Text box

Type the message. You can use the formatting tools to change the appearance of the message text.

Buttons on the New Message screen

Send

Click this button to send the message. If the date to activate is later than the current date, the message will not be sent until the date to activate.

Cancel

Click this button to clear the message and close the New Message screen without saving the information or sending the message.

Return Receipt

Select the check box if you would like a return receipt sent to you when the message is opened.

To reply to a message:

  1. Click the Reply button in the message you have opened (select the Reply to All button if you want to reply to all the recipients of the message). The Messages screen appears.

  2. Fill in the fields on this screen.

  3. When you finish, click the Send button.

To forward a message:

  1. Click the Forward button in the message you have opened. The Messages screen appears.

  2. Fill in the fields on this screen.

  3. When you finish, click the Send button.

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